Contact information
Contact Information
Last updated: August 24, 2026
If you have questions about CHANGED, an order, shipping, returns, refunds, sizing, or any of our products, you can contact us using the information below.
Customer Support
CHANGED
Operated by TONI CAPITAL INC
Email: hello@changed.us
Website: changed.us
Business mailing address:
14604 125 ST NW, Edmonton, Alberta T5X 0E1
Canada
Order Support
When contacting us about an existing order, please include your order number and the email address used when placing the order.
For damaged, defective, incorrect, or missing products, please also provide photographs or other relevant information where applicable so we can investigate the issue efficiently.
Returns
Please do not mail returns to our business mailing address unless CHANGED specifically instructs you to do so.
CHANGED works with fulfillment facilities in different locations. Depending on the product and where it was produced, an approved return may need to be sent to a different address.
Contact hello@changed.us before sending any product back.
Business and General Inquiries
For partnerships, collaborations, wholesale opportunities, intellectual-property matters, or other business inquiries, contact:
Please include enough information for us to understand the nature of your inquiry.
Response Times
We aim to respond to customer inquiries as soon as reasonably possible.
Response times may be longer during weekends, holidays, major product launches, promotional periods, or periods of unusually high demand.
Legal Entity
CHANGED is operated by:
TONI CAPITAL INC
Canada
For customer communications and correspondence relating to changed.us, please use the contact information provided above.