RETURN POLICY

7-DAY RETURN POLICY

At CHANGED, we want you to feel confident about your purchase. If you are not completely satisfied with your item, you may request a return within 7 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

  • Your return request must be submitted within 7 days of delivery.

  • Items must be unworn, unused, unwashed, and in their original condition.

  • Items must include original tags and packaging, where applicable.

  • Proof of purchase or order confirmation is required.

Store Credit Only

All approved returns will be issued as store credit only.

We do not offer refunds to the original payment method. Store credit may be used toward future purchases from the CHANGED store.

Non-Returnable Items

The following items may not be eligible for return:

  • Final sale or clearance items

  • Gift cards

  • Personalized or custom-made products

  • Items that have been worn, washed, damaged, or altered after delivery

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

We recommend using a trackable shipping service, as CHANGED is not responsible for returns lost during transit.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us within 7 days of delivery so we can review the issue and provide an appropriate resolution.

How to Request a Return

To request a return, please contact us with:

  • Your order number

  • The item(s) you wish to return

  • The reason for your return

Once your return request is reviewed and approved, you will receive instructions on how to return your item.

By placing an order with CHANGED, you acknowledge and agree to this Return Policy.

NOT PERFECT. JUST CHANGED.